Welcome to our new website. We hope you will find it useful, not only in finding out information about the Practice but also in managing your own health and wellbeing.
As well as useful information about the practice such as opening times, ordering repeat medication and out of hours contact details, it contains lots of guidance on who to see for common conditions and how your pharmacist can help you treat some conditions yourself.
There is also a section on Health and Wellbeing Advice, where you can search for self-care advice or look up services across Wales that can help with your general wellbeing.
The ever increasing pressures faced by the NHS in Wales are well-documented in the media and we have been looking at different ways of relieving some of these pressures to ensure that patients get to see the right healthcare professional at the right time. This means, for example, that we will ask you to see your pharmacist for simple conditions such as hayfever or sore throat, which will free up our GPs to see the more complex conditions that only they can treat.
From 1 February, if you contact us for an appointment, a trained member of our Patient Services Team will ask you some questions. This is to enable them to direct you to the most appropriate person. In some cases, this will still be a GP but we may also request that you see another healthcare professional if this is more appropriate.
Please be assured that all our staff are fully trained and bound by strict rules of confidentiality.